Services Overview
Pentego Technologies Ltd. provides comprehensive professional consultation and training services to assist our clients in the evaluation, design, pilot test and full roll-out implementation of a complete Platform Content Management System (PCMS) to ensure complete network, system, and file level integrity of all their information technology assets.
Technical Support: Clients with a current support subscription may login to the Pentego Technical Support Portal.
Features of the Pentego Technical Support Portal:
- Direct access to the Pentego Issue Tracking System allowing you to manage your Technical Support Requests (TSRs)
- View the status of your TSRs
- Submit TSRs when needed
- Receive notification when your TSRs are updated
- Review your TSR history
- Pentego product downloads
- Pentego’s product Knowledge Base
- Pentego’s Support Forums
- Access Online Support Documents
Pilot Assistance: There are enough issues to deal with when integrating any new security or change management software into an existing infrastructure, by working with our clients during the early phases of deployment, we can help them avoid any unnecessary interruptions and reduce the time to implementation.
Product Training: With more than 20 years experience in the design and implementation of platform hardening and system integrity management solutions to customers around the world, our staff will provide your IT administration personnel with the required training to ensure smooth installation and maintenance.
Support Forums: Only available via the Technical Support Portal, the support forums can help you get assistance for technical support issues when you are in a hurry.
Smartphone and Tablet Users: You Need Security - http://t.co/3g0NLReE
Analysts Expect Explosion in Mobile Malware - http://t.co/bTS4RHY2
Highest count goes to: Mobile Devices or Humans??? http://t.co/h8n1oT3B
One for the home team - The One Place Where RIM's PlayBook is Gaining Ground: Canada - http://t.co/lWMDAxbS